Infiniti white plains




Infiniti white plains

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  • Used INFINITI For Sale White Plains, NY - CarGurus
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  • Applies to all INFINITI Certified Pre- owned Vehicles. Qualified customers only.

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    Infiniti white plains

    Infiniti white plains

    So, we've removed the following criteria from your search: And now, having driven the car for a few months, thought I would chime in. Stop following Justene A. Worst dealership I ever been too and I don't write these reviews often but I was appalled by the way they treated my business.

    Infiniti white plains

    Infiniti white plains

    Infiniti white plains

    Infiniti white plains

    Infiniti white plains

    Pepe INFINITI Central Avenue White Plains, NY Auto Dealers - MapQuest

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    Infiniti white plains

    If you're still having trouble, check out Firefox's support page. We don't recognize the web browser you're currently using. Try checking the browser's help menu, or searching the Web for instructions to turn on HTML5 Geolocation for your browser. This review is for their Service Department.

    If I could give more than 5 stars, I would. I live in NJ and used to service my car there, but stumbled on this place a few weeks ago when I had car problems near my office in NY. They turned a bad day due to car problem to a good day because they made me feel like a valued customer.

    Infiniti white plains

    A special thanks to Elizabeth, who saved the day when I had an emergency situation and called. She took special care and went above and beyond to provide exceptional customer service.

    Another special thanks is to Jeff, who was my service advisor. He was knowledgeable, caring, and very patient. His friendly demeanor and reassuring service plans calmed me when I was distressed about my car problems. I didn't know service advisors could be THIS good! I have been missing out! I also met two of the technicians - who I believe were the foreman and the assistant foreman.

    They assisted me in two different situations, and were both VERY knowledgeable and took the time to patiently explain to me what the problem was. They also diagnosed problems very fast. For as long as I own an Infiniti, I will keep coming here even though sometimes it be out of my way. I am that satisfied with them! Ricardo Alvez was courteous, helpful and respectful throughout the buying process. Everything from pricing, service, cost breakdown and the value received from my old trade in convinced me to write this review in letting fellow potential car buyers know that this is the place to go.

    Infiniti white plains

    Thank you Pepe Infiniti! Worst customer service I've ever encountered from a "professional" establishment. I had to call customer service to confirm when my 5 hour oil change was done, as my service rep failed to notify me. Upon picking up my car and consequently, the bogus bill , I searched high and low for my service rep to confront him about his clandestine upselling techniques, but he was nowhere to be found.

    Two hours after picking up my car, I receive a garbled voicemail from the service rep, in which he not only called me by a comically different name, but he informed me that my car was done being worked on and I had ten minutes to pick it up before the shop closed for the night! I filed a formal complaint with customer support. My rep informed me he would look into the incident. I had to repeatedly call and email him for updates. But here we are a month later and I still haven't received my credit back.

    2007 Infiniti G35 - White Plains NY



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